Deactivating a Subscriber
Sometimes a subscriber will request that you cancel their subscription. They can do this themselves by following the instructions in our Managing Your Subscription article, or you can do this yourself from the back end. This article will teach you how to manually deactivate a subscriber's feed and cancel their subscription.
This help article will cover:
Deactivating a Subscriber
1. In your Supercast dashboard, click on the Subscriptions button in the left-hand menu.
2. You can directly select the subscriber from this list, or search for them using their email in the top right search bar. Hit Enter.
3. Click on the subscriber's name to open their profile.
4. In their subscriber profile, click the Cancel button in the top right-hand corner of the page. After clicking on the Cancel button, you'll have the option to either cancel it immediately or at the end of billing period.
5. A pop-up box will ask you to confirm the cancellation. Select OK.
